February 11, 2019
Dealing with fraud can cost you time and money. Enjoy our new cooperation with Shopify’s machine learning algorithms to help bring suspicious orders to your attention.
Shopify's fraud analysis helps you identify orders that could be fraudulent, and therefore enables you to avoid chargebacks (return of funds from your store to the customer). Shopify's fraud analysis provides indicators for each order. The indicators can be used to investigate an order that you think might be fraudulent, and can include information such as: verification of the the credit card, CVV code, Buyer’s IP address, and the number of cards the customer tried to use during the purchase.
Merchants above the Shopify Basic plan will receive recommendations as well. The fraud recommendation tells you if an order has a low, medium, or high risk of a chargeback due to fraud. If an order has a medium or a high risk, then it will be flagged on the Orders page.
The fraud analysis supports third-party fraud apps as well, and helps you stay aware of any suspicious orders, to make sure no transaction results in a chargeback.
Rise.ai seamlessly integrates with Shopify’s anti fraud native tool. This is achieved by Rise.ai pausing the sending of the Gift Card codes until the order finishes the review process, and payment is captured.
Rise.ai’s anti fraud tool is automatically enabled for all Pro users and above.
Now that nearly 10% of all fraud attempts in the eCommerce world are centered around Gift Cards, it is even more crucial to protect your business and keep you and your clients 100% safe.